Feedback where it happens
Branded pages, QR codes, and links for your front desk, invoice, handover, or follow-up. Every touchpoint is connected to a location.
From “how was it?”
to “we’ve taken care of it.”
Customer feedback is useful when your team knows what to do with it. Get the whole experience in one workspace.
Create your workspaceAn inbox with a next step
Read the experience, assign a teammate, set a deadline, and record what happened. Search and filter without losing the wider picture.
Customer-confirmed recovery
Record when your team contacted a customer and when staff resolved the issue. Share a secure link to check the outcome with the customer.
Patterns you can act on
Track ratings, recurring feedback themes, and recovery outcomes. Export the full history when you need a closer look.
A place for the whole team
Invite front-desk staff, customer-care teams, and managers. Owner, admin, and member roles make responsibilities clear.
A view across locations
Every location keeps its own feedback and recovery records. Scale adds comparisons and central oversight across up to three locations.
A LITTLE CONTEXT CHANGES EVERYTHINGListen closer.
Listen closer.
Take better care.
The feedback is only part of the story. Give your team the context to understand it, the tools to act on it, and a way to check the outcome.
01 / COLLECT
Make it easy to be heard.
A QR code at the desk. A link after a visit. One familiar page for an honest experience.
YOUR CUSTOMER’S VOICE
Every score gets the same public review opportunity.“The little things
made a big difference.”
02 / RECOVER
A concern. A clear owner.
Assign the next step, set a deadline, and keep your team’s follow-up in one place.
AKBooking concernOpen
Assigned to AlexA
A deadline everyone can see.
03 / IMPROVE
See the whole experience.
Find recurring themes, keep track of recovery, and learn what needs to change.
Customer experience
FeedbackRecoveryConfirmation
Illustrative product views. Your workspace shows your own customer data.